Services

We provide a range of methods to suit the situation you may have with your wordpress site, plugins, themes or even your host.

All in One Support Solutions

The following plans are designed for customers who have a problem that is effecting their wordpress site, plugin and even theme functions.

Problem Detection and Resolution Suggestion

Only $49.99

Problem Detection and Resolution

Only $99.99
  • We will analyse your problem, isolate the cause and provide suggestions of how you can resolve the problem.
  • Report Contents: Reported Problem, Cause of Problem, Suggested Resolutions
  • We will analyse your problem, isolate the cause, correct the problem and conduct a series of tests to ensure that your reported problem has been resolved.
  • Report Contents: Reported Problem, Cause of Problem, Actions Taken to Resolve Problem

When you order the above reports, you will be e-mailed a list of details that we need to be able to diagnose your problem. Once you reply with these details, our support team will begin analysing your problem.

One Off Support

The following options are designed for customers who have a quick question about an issue relating to wordpress, plugins or themes. A member of our support team will reply to your query, answering your question and offering any available suggestions.

Live Support

Only $24.99

E-mail / Ticketed Support

Only $19.99
  • Contact our Live Support Team about any wordpress, plugin or theme issue.
  • Our team of experts will assist you with your query.
  • Contact our Support team via e-mail and tickets about any wordpress, plugin or theme issue.
  • Our team of experts will assist you with your query.

Customer Feedback

“THANK YOU THANK YOU THANK YOU. Everything is working fine now, thanks to you!” Matt

“Thank you so much!! I just had this problem happen to me. This was so helpful. Take good care….” Andy livewellbydesign.org

“Genius…and huge time saver! Thanks.” Windy