Support Articles

The lastest support articles and news
16
Feb

Fatal error: Call to undefined function get_option() in wp-admin/admin.php on line 22

This error is quite simple. When you have upgraded wordpress, the files have not been downloaded correctly. If you login via ftp you will see that some of the files have a size of zero bytes. To fix this error, you should upload the latest wordpress files to your blog, overwriting existing files. Now, login [...]

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03
Dec

WordPress – Vital information before you upgrade wordpress

Before upgrading your WordPress version, you should absolutely read the following article: WordPress: To upgrade or not to upgrade, that is the question This guide helps you make a well founded decision whether to upgrade your WordPress version or not and will help prevent issues, errors and conflicts with your website, plugins or themes.

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21
Oct

Join our Facebook Fanpage

Today we have launched the Facebook fanpage for WP-Live-Support.com. You can join our facebook fanpage by clicking here and then clicking on the “Like” button at the top of the fan page.

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15
Oct

Plugin Does Not Have a Valid Header

We have found with some free wordpress plugins, they have started to generate errors when added and activated within wordpress. The error will show when the plugin is activated and will state “Plugin Does Not Have a Valid Header”. The reason is very simple. While most plugin developers zip their plugin folder with any extra [...]

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14
Oct

Unclaimed Payment Status

From time to time, you may see a payment that has a status of “Unclaimed”. This can happen for two reasons. 1) The payment was sent in a currency that you do not presently accept. The default paypal settings will hold all payments that are in a currency you do not accept until you click [...]

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10
Oct

Plugin Does Not Have a Valid Header

We have found with some free wordpress plugins, they have started to generate errors when added and activated within wordpress. The error will show when the plugin is activated and will state “Plugin Does Not Have a Valid Header”. The reason is very simple. While most plugin developers zip their plugin folder with any extra [...]

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