HOSTING SUPPORT

Almost every major host is engaged in a price war, trying to provide cheaper hosting than their competitors. Unfortunately, this does not always create value for money as most hosts cut costs by reducing the quality of their support. In turn, this drastically reduces the overall experience of the customer and will create many headaches when an error happens and you need to contact the hosts support team.

If you are hosting a business website, it is especially critical that any errors are resolved swiftly and accurately.

Let us address your issue for you. Our average reply time is just 6-8 hours!

CMS SUPPORT

There are many fantastic Content Management Systems available for free such as WordPress, Joomla, Blogger, phpBB and many many more blogging and forum type platforms.

Many businesses use free content management systems to run and manage their business website. When issues arise, free support is simply not fast or thorough enough for an online business. Time is money and the longer your business website experiences an issue that you are trying to fix, the more potential income you lose, not to mention the loss of trust that potential and existing customers will experience if they see that your website is not working correctly or is displaying an error.

Do not waste any more time. Do not lose any more potential income. Do not let yourself get any more stressed. Let us fix your issue for you.

Welcome to WP-Live-Support.com. We provide premium support for a wide range of services including hosting, payment gateways and content management systems such as blogs, forums etc.

Helpful support articles are available for everyone at no cost. You can also ask your own question which will receive a reply from one of our agents. Support plans are available for issues that would require more than just a reply such as troubleshooting and even fixing the issue for you.

Technical Experts

We employ teams of experts to assist you and solve any issues you may have. Our expertise allows us to quickly and accurately solve issues, keeping our customers extremely satisfied.

Extensive Research

Each issue is extensively researched, providing you with a full answer, resolution and informative explanation.

Fast Replies

Most support requests receive a full reply within just 6-8 hours. Replies are sent directly to your e-mail inbox so that you know the reply is waiting the second it has been made.

No more errors

Don't let errors ruin your day. Let us research, troubleshoot and fix all your errors for you.

16
Feb

Fatal error: Call to undefined function get_option() in wp-admin/admin.php on line 22

By • February 16, 2011 • Wordpress • Leave a comment

This error is quite simple. When you have upgraded wordpress, the files have not been downloaded correctly. If you login via ftp you will see that some of the files have a size of zero bytes. To fix this error, you should upload the latest wordpress files to your blog, overwriting existing files. Now, login [...]

03
Dec

WordPress – Vital information before you upgrade wordpress

By • December 3, 2010 • Wordpress • Leave a comment

Before upgrading your WordPress version, you should absolutely read the following article: WordPress: To upgrade or not to upgrade, that is the question This guide helps you make a well founded decision whether to upgrade your WordPress version or not and will help prevent issues, errors and conflicts with your website, plugins or themes.

21
Oct

Join our Facebook Fanpage

By • October 21, 2010 • News • Leave a comment

Today we have launched the Facebook fanpage for WP-Live-Support.com. You can join our facebook fanpage by clicking here and then clicking on the “Like” button at the top of the fan page.

15
Oct

Plugin Does Not Have a Valid Header

By • October 15, 2010 • Wordpress • Leave a comment

We have found with some free wordpress plugins, they have started to generate errors when added and activated within wordpress. The error will show when the plugin is activated and will state “Plugin Does Not Have a Valid Header”. The reason is very simple. While most plugin developers zip their plugin folder with any extra [...]

14
Oct

Unclaimed Payment Status

By • October 14, 2010 • Paypal • Leave a comment

From time to time, you may see a payment that has a status of “Unclaimed”. This can happen for two reasons. 1) The payment was sent in a currency that you do not presently accept. The default paypal settings will hold all payments that are in a currency you do not accept until you click [...]