Almost every major host is engaged in a price war, trying to provide cheaper hosting than their competitors. Unfortunately, this does not always create value for money as most hosts cut costs by reducing the quality of their support. In turn, this drastically reduces the overall experience of the customer and will create many headaches when an error happens and you need to contact the hosts support team.
If you are hosting a business website, it is especially critical that any errors are resolved swiftly and accurately.
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